In case of damaged/defective products, refunds will be initiated through the same mode as the payment within 10 working days.
Exchanges & Returns
We offer exchange in sizes. If the ordered piece doesn't fit you, please ship us the piece back with a small note of your size requirements, and send us an email at [email protected]. Please note that shipping costs are non-refundable and will not account for the amount of the store credit voucher.
We will not entertain exchanges any later than a month. If you wish to return/exchange a piece, please send us a mail within 1 week of receiving your order.
Exchanges and returns will not be accepted for customised orders, that is length or minor alterations.
Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colours, while may be close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees.
Please note by purchasing from www.sapnakart.com you as the buyer agree to our shopping terms, conditions and policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over Rs 2500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.